Shipping is free on orders over £50 and only £2.95 on all orders under £50. Goods will only be shipped to UK mainland Only excluding Scottish High Lands. Our main method of delivery is via Royal Mail however some orders require us to use Couriers. We endevour to dispatch orders asap however some orders may require upto 5 working days. If for any reason there are any delays we shall contact you asap. As we use third party delivery firms any expected delivery dates are predictions and may vary. If you are not satisfied with your order you have the right to return it for a full refund assuming the goods are unused and in a resaleable condition. All electrical goods carry a manufactures warrentry / guarantee if you have any problems please contact us so we can resolve any issues. Please ensure you keep your invoice or packing slip as proof of purchase